FERNANDO WILLADINO

CA UIM, Spectrum, ADA, NetVoyant, KACE, APM, etc, Very Strong understanding of WAN/LAN/Wireless internetworking including design elements, Advanced understanding of services processes, technologies and ITIL and infrastructure related tools, Advanced ability to assess, manage and remediate high delivery risks, Advanced communications and executive level customer interaction skills, Demonstrates fundamental knowledge of these areas as he/she will need to interact with high level business users on a continuous basis, Drives the stability program and ensures system changes are delivered, Coordinates and drives the resolution of performance issues, system failures, incidents etc. In that position, the manager is accountable to senior executives for performance and to front … These roles are not meant to provide an exact match to University position titles, job descriptions or career path descriptions. Ensures all elements of the solution comply with the standards and policies issued by Technology Planning throughout the life of the project, Able to demonstrate strong risk management capability, Ability to be comfortable interacting with executive level clients, Prince 2 Qualification and knowledge of Agile methodologies a strong, Strong understanding of one or more of the following methodologies - Agile / Waterfall / Scrum, Excellent communication and influencing skills across at all levels within the organisation, Ability to maintain positive working relationship with client, Ability to delegate project tasks to qualified subordinates as appropriate, Ability to manage multiple projects, activities, and problem areas, 5 + years commercial experience in programme/project management in a BI environment, 7 + years commercial experience of hands-on design and implementation of business solutions that include data design/modelling, ETL technologies and reporting/BI technologies, for multi-terabyte data warehouse solutions, Track record of delivery of projects in mission critical environments, Exposure to multiple, diverse business systems, technologies and processing environments, Awareness of Big Data Solutions and Data Analytics, Independently resolve highly complex, multi-faceted problems, which are often unstructured and without precedent to meet the business needs in the best interest of the end customers and bank staff, Provide business support to all units within the scope of accountability, Continually acquire and enhance knowledge of both the Bank’s and the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions, services and support to the end customer, user and business lines, Proactively identify key project issues with the potential to impact project objectives and lead the team in developing creative/alternative solutions to mitigate the risk and satisfactorily address the issues in a timely and cost-effective manner, Negotiation and management of contractual obligations and relationships with third parties/vendors, Ongoing communication of project status, completing the monthly Project Status Reports and escalating issues to the Business as requested, Ensure the documentation and archiving of project activities, deliverables, tools and finders for use in future projects, Advanced knowledge of Bank Accounting / control practices involving payment cards / networks, Operational or systems knowledge of card payment products and network strongly preferred, Strong management skills and proven ability to successfully to evaluate options and alternatives, Develop recommendations on delivering and implementing initiatives, Results focused to identify and take action on any issues, processes in a timely matter, Excellent communication skills, with strong negotiation and strategic influencing skills, Strong leadership skills. Implementing this added and higher level also helps organizations recruit experienced professionals and slot them into roles that fit their capabilities and compensation. ISO, SOX, LoA) is clear across the territory for sites in scope, Drive operational excellence and productivity improvement across Territory in partnership with Functional Business Partners and CREFM supplier, Contract management of CREFM contract with key suppliers, Governance and Leadership of territory operations, Operational delivery of services on a territory level, Delivery of CREFM related projects in the territory, Key local contact/facilitator with Syngenta/Third Party at a territory level, Experience of managing a diverse team across countries and cultures, Good knowledge of Health & Safety requirements and how they can best be implemented, Computer literate Experience of managing 3rd party suppliers, including contract management and the operation of SLAs and KPIs, Excellent communication skills, with both internal customers and external suppliers, Desirable: Experience of working in Site Services function, Fluent in English and German are a must. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Les rôles et responsabilités du directeur [...] des services [...] informatiques, de l'administrateur des systèmes intégrés et du responsable de la mise [...] en place des systèmes sont passés en revue. A manager may have a wide range of roles and responsibilities, depending on the size of the company. 2 Contents 1. Job Title: IT Service Delivery Manager. and enterprise rollout of monitoring tools, Responsible to manage and deploy all solution through KACE, Responsible for monitoring architecture and engineering solutions in line with technology roadmaps, Ensures that technical solutions are fit for purpose, including for functional, non-functional and support requirements, The candidate will play a key role in take-on of new tools (Infrastructure monitoring, Application Performance Monitoring & Operations analytics), providing strategic inputs and assist in delivering to desired outcome, Responsible for the delivery of service commitments to customers and NTTDATA financial commitments Ensures that full life cycle delivery costs are within or better than the delivery costs committed within the approved deal model, Should have experience in managing Enterprise Tool environment with knowledge on different Infrastructure tools e.g. If the scope changes identify impacts to the Sponsor and/or Steering Committee, Hold meetings and work sessions as necessary to ensure that project management deliverables are met i.e. This includes the articulation of business cases, including scope, objectives, benefits, costs, etc. Share industry best practice and opportunities across Territories, Ensure that all the territory activities meet all internal and external legal, HSE, Letter of Assurance, fiscal and compliance requirements and that all corporate standards are understood and implemented working with the HSE departments, functions and CREFM supplier appropriately, Act as a key contact and escalation point with Syngenta business partners ensuring that latest Syngenta business and real estate strategy is implemented across the territory where relevant to CREFM organisation, Accountable for delivering CREFM related projects in time, cost and quality within the territory, Work with relevant subject matter experts to ensure that service delivery protocols for sites and equipment is in line with Syngenta and Legislative Requirements for the Legal Entities within the Territory, Establish and maintain fit for purpose territory organisations for efficient delivery of CREFM goals including the management of the organisational budget and people, Support the delivery of Capital, Maintenance and Operational projects delivered in the territory where applicable, Head the Territory Leadership team for CREFM and be a member of other related leadership teams where appropriate, Take responsibility for territory morale and communications where required. Roles and Responsibilities 2.1 Management Issues 2.2 Facility closures 2.3 Business Continuity 2.4 Emergency Evacuation Planning 2.5 Occupational Health and Safety 2.6 Security ANNEX A – COVID-19 RESPONSIBILITIES ANNEX B – … Supports business development activity, through leading the overall solution design, delivery shaping and business case creation; including IT or business process architecture, cost, commercial and contractual viability and identification of risk levels, Operational performance management; meeting customer expectations and making recommendations regarding service delivery with win/win outcomes, Own the Learning Services quality standards, ensuring accurate, insightful, timely and relevant feedback is shared, including customer satisfaction surveys, customer feedback analysis, and quality of service delivery results, for internal and external use, Create and execute an operational roadmap to support delivery of our Business Plan and business strategy, Responsible for the design and delivery of the Operational strategy for the entire business, Manage operational delivery of L&D activities including learning management systems and e-learning content, Identify opportunities and deliver improved operational efficiencies – e.g. Identification and management of dependencies between individual projects in the group at times when the.! 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